When an employer onboards new employees, they give them time to know and understand the company guidelines, policies, and the new employees’ own duties and responsibilities.
A lot of organizations do this not only to familiarize new hires with the company process, but also to introduce them to their facilities, norms like the dress code and break times, history and organizational structure. This allows new employees to easily associate themselves with others and function effectively with the rest of the team.
Observations from HR Professionals
It was also noticed by HR professionals that employees who are given proper orientation are more productive. They are also able to comply with the rules and easily interact with other employees successfully.
Newbies were also able to meet the expectations of their superiors and do their task with minimal initial supervision. They also remained in their roles for six months up to one year. Compared to those who were not properly onboarded, these employees also managed to outlast others by 2 to 3 more years compared to those who did not go through any sort of onboarding process.
Here are some basic guidelines on what to consider to put in your Onboarding Program:
- Disclose all the Rules – Rules and regulations are important in any organization, without it there will be disarray. Employees may think they are free to do whatever they want to do as long as they are doing their jobs. That’s where standards come in. Yes you can do a job in a particular way and still please the customer. But by following company guidelines, the work can be done in a particular way that reflects the identity of the company.
- Leave a positive impression. The opportunity to impress upon the minds of new hires what the company does is critical in the first few days. This allows you to imbibe the work style, mindset and expected work output. This is crucial because it will influence successful outcomes especially when relayed properly to new employees.
- Let them in your culture. Every company has it’s own set of values, traditions, customs, and way of doing things. It’s important to show the new hires how things are done. For example, when using the company email demonstrate how employees should format their email signatures. Where to put the the company logo, department, disclaimer or other information that should remain consistent among employees.
- Provide channels of communication. Provide contact information such as email addresses, designations and department of key personnel in the company. This should include supervisors, managers from key departments such as HR, Finance, IT and Facilities among others. There will be no coherence and team work without proper channels of communication.
You may also follow these best practices to orient your new people:
- Before you talk to your people or have them watch an onboarding presentation, let them fill out first the company and government forms. Show them around the factory or the office. Orient them with safety protocols, the dos and dont’s, and the tools that they are going to use.
- Assemble your new hires in a meeting room. It could be a conference room or a training room. Introduce the company, its culture, the history, key management, important departments of the company, their supervisor, and their team.
- Let your newbies mingle with the rest of the employees. It may take a few days, a few weeks, even a few months. This process of intermixing new and old people will takes time and is never rushed. Allow the fusion of senior and fresh hires to happen naturally.
- Check on your new hires from time to time. In the beginning you may need to do so everyday, and gradually do it once a week or every month. This is a good way to check their progress, if they are fitting in and have already assimilated with their roles and teams.
Some employees may need help and that’s where you come in as a leader or HR Officer, to guide them or provide them the necessary assistance.
Structuring your onboarding process will help your employees become successful, Give them some room to mingle with more experienced co-workers. Eventually this will allow them to perform their duties well and deliver the work that they signed up for.
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