The word ‘Kaizen‘ is a Japanese business philosophy of continuous improvement, in working practices and personal efficiency. A lot of successful organizations observe this and practice it, in order to innovate and become the best in their chosen line of work.
You might have heard of this advice before from famous personalities. There’s a reason why we should continuously improve ourselves. If you want to achieve your goals in life, there’s no way for you to attain if you fail to evolve.
Here are some ways on how you can achieve ‘Kaizen’:
- Be more engaged with your job. Know more about what unfolds with your day to day tasks. For example, if you’re in charge of dispatching messengers to clients, your interaction with messengers might be very limited just to hand over their assignments for the day. If you would like to engage more with your tasks, you can talk to them about what the best routes are from your office going to different client locations. This allows you to relate more to people within your scope of work, and even gives you added knowledge. So when the time comes where there are new messengers, you can easily give them instructions on how to make their travel more efficient.
- Become a better Customer Service person. It shouldn’t be surprising that we all should possess good Customer Service skills. After all, we all still serve clients- either inside or outside our organizations. We highly recommend that you read our Filipino article here in Filipino, “Mga maaring gawin upang itaas ang iyong Customer Service Skills.” to give you a headstart. Start with simple tasks in the office such as answering phone calls, greeting guests, addressing
- Be better at what you do. If your job requires you to do the same thing every day and every minute. You have to look at it from a different angle in order to achieve this. Find ways to do it more efficiently and effectively. You can share your best practices with your co-workers so they can also benefit from it.
- Become more productive. Break times are usually considered as leisure time. But you can still be productive during your breaks by learning or upskilling. If you can have fun doing this every day, then it will be easier for you to be more productive.
Doing all of these can definitely help you become a better employee, and as a person. Just remember to these things too:
- Find out what needs to be improved. Identify the areas of improvement, tools, or processes that you need.
- Review and look back at what you did in order to make your output better.
- Get ready for the next steps to improve your past performance or product output and then be ready to plan your next move.
There’s no better day to start than today. No amount of identification, review or planning can help you if you don’t start acting now. Did this article help you? Read more articles about Career Advice and Employee Tips in our official blog page.
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