It’s the digital age and whether we like it or not, data privacy has now become everybody’s business. As an employee or business owner, you need to know your own data privacy rights in order to serve your customers better. Applying what you know about your rights is the same as knowing what your customers rights are.
Here are a few things that you need to know about Data Privacy
- You have the right to be notified or be informed on how your data will be used. The customer should be notified why you need their personal information and how and where you will use the information.
- The right to object or decline. The customer can decide to provide or withheld information if he wishes to.
- Access to rectify information you provided. When you provide the information you must also have a way to find, retrieve and edit the information that you have provided.
- Block and erase information that you have provided. Similar to being able to modify, should you wish to delete the information, you have the right to do so.
- The right to claim or ask for remuneration against damages. In case your data privacy rights are violated due to data neglect, you have the right to file a complaint and claim payment against such damages.
- You also have the right to portability. This means that the data or information of the customer or your information should be accessible anywhere and should not be confined in a storage that cannot be accessed.
- The right to file a complaint. Nobody wants their information to be used for other purposes like marketing especially without their consent. Worst of all, when it falls to the wrong hands which can be used for illegal activities such as identity theft and phishing. If you fall victim to such, you have the right to file a complaint against the company, organization or institution who mishandled your information which can now be considered as an unlawful use of your personal information.
Employees and Customers share the SAME rights to Data Privacy
Remember that you are a consumer too, so whatever rights you have as a consumer is the same right your clients and customers have. Think twice before you capture information, use, and disseminate information that may affect your customers. As an employee keep these data information rights that apply to you and your customers for you to be effective in the workplace.
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